Wipro Technical Support officer

Job Profile:
Job Location: Delhi
Years of Experience: 0 Yr – 2 Yrs
Dear Candidate,
Greetings from Our Talent Acquisition Team-!!!
Your resume has been Shortlisted for an Interview process For Wipro-Noida(100 New Openings).
Company’s Profile: Wipro BPS (A Division Of Wipro Ltd)
Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 156,866 employees serving clients in 175+ cities across 6 continents. The company posted revenues of $7.3 billion for the financial year ended Mar 31, 2014.
Interview Dates:  January – 20,21,22,23,24,25,26 -FEB 2017 MON,TUE,WED,THUR,FRI,SAT.
Request you to attend the interview at the venue mentioned below:
Venue Address:
Converse Hiring Partner
5A/14 Tilak Nagar Nearest Metro Subhash Nagar New Delhi.
Landmark:(Opp Metro Pillar No 487)
Contact Person: Aadhar Sir,
Helpline No’s # 0-9610000062,7300037010.
Apply To : conversejobs1@gmail.com
CTC: 2.40 till 2.80 lacs Per Annum
Time: 10Am-1pm
Job Location: Noida
Dress Code: Only Formals,Business Casuals.
Key Responsibilities (TECHNICAL / CLIENT SUPPORT)
Provides technical consulting to customers via incoming telecommunication.
Collaborate with various teams to overcome challenges and support customer’s Technical issues .
Work on complex problems / projects where analysis of situations or data requires an in depth evaluation of multiple technology factors.
Applies extensive knowledge of the job skills, company policies and procedures to complete complex, specialized assignments/tasks in a creative and effective way.
Works on assignments that are complex in nature and requires judgment, initiative, and technical/specialized knowledge to resolve problems or develop recommended solutions.
Takes ownership of each customer’s case and works towards resolution of the issue by looping in support at various levels
Acts quickly to resolve customer issues in a way that retains trust and maintains delight .
Demonstrates customer- oriented responsiveness in answering inquiries and troubleshooting issues through compliance
Ensures timely and accurate resolution of problems to avoid customer business impact
Required Skills:
Excellent verbal & written communication skills
Willingness to learn and implement
Should have a flair for technology and be abreast of latest technology and developments
Willing to work in a 24X7 environment supporting customers worldwide.
Refer your Friends- Help Us Catch A Rising Star!
As there are multiple openings you should get your friends along with you for the interview if they fit into the above requirement.
Following documents need to be carried to the venue:
Copy of this Wipro invite email/letter.
2 Page Resume (Ensure that your Full Name is mentioned).
2 recent passport sized photographs.
Kindly acknowledge the mail with your confirmation and please be present at the venue on time with all the documents mentioned above.
Warm regards
Talent Acquisition Team
CONVERSE does not charge any fee at any stage of the recruitment process & has not authorized any agency/partner to collect any fee for recruitment.

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