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Consumer Rights in India

The definition of Consumer right is ‘the right to have information about the quality, potency, quantity, purity, price and standard of goods or services’, as it may be the case, but the consumer is to be protected against any unfair practices of trade. It is very essential for the consumers to know these rights.

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However there are strong and clear laws in India to defend consumer rights, the actual plight of consumers of India can be declared as completely dismal. Out of the various laws that have been enforced to protect the consumer rights in India, the most important is the Consumer Protection Act, 1986. According to this law, everybody, including individuals, a firm, a Hindu undivided family and a company, have the right to exercise their consumer rights for the purchase of goods and services made by them. It is significant that, as consumer, one knows the basic rights as well as about the courts and procedures that follow with the infringement of one’s rights.

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In general, the consumer rights in India are listed below:

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  • The right to be protected from all kind of hazardous goods and services
  • The right to be fully informed about the performance and quality of all goods and services
  • The right to free choice of goods and services
  • The right to be heard in all decision-making processes related to consumer interests
  • The right to seek redressal, whenever consumer rights have been infringed
  • The right to complete consumer education

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The Consumer Protection Act, 1986 and several other laws like the Weights, Standards & Measures Act can be formulated to make sure that there is fair competition in the market and free flow of correct information from goods and services providers to the ones who consume them. In fact, the degree of consumer protection in any country is regarded as the right indicator of the progress of the country.There is high level of sophistication gained by the goods and services providers in their marketing and selling practices and different types of promotional tasks viz. advertising resulted in an increasing requirement for more consumer awareness and protection. The government of India has realized the condition of Indian consumers therefore the Ministry of Consumer Affairs, Food and Public Distribution has incorporated the Department of Consumer Affairs as the nodal organization to protect the consumer rights, redress the consumer grievances and promote the standards governing goods and services provided in India.

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If there is infringement of rights of consumer then a complaint can be made under the following circumstances and reported to the close by designated consumer court:

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  • The goods or services purchased by a person or agreed to be purchased by a person has one or more defects or deficiencies in any respect
  • A trader or a service provider resort to unfair or restrictive practices of trade
  • A trader or a service provider if charges a price more than the price displayed on the goods or the price that was agreed upon between the parties or the price that was stipulated under any law that exist

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Goods or services that bring a hazard to the safety or life of a person offered for sale, unknowingly or knowingly, that cause injury to health, safety or life.

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The All Complaints is displaying here. If you are facing any problem with companies go to write a complaints and write your complaints. All Indian people are facing much problem to register complaints against any type of fraudulent. Consumer Forums Site will help help them to register complaints against all those fraud companies.

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If you need any type of help complaints at here “Consumer Forum” the company will prompt reply you.

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OCF (ONLINE CONSUMER FORUMS), Best Portal for Online Complaint Registration, consumer forum India – OCF (ONLINE CONSUMER FORUMS)
Friends! We often hear maximum number of times that our country is progressing. Or we all are performing well in each and every field like, Science & Technology, Information Technical, Computer Science, Medical Field, Researches, etc.

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We presume that all the people know the importance of moral as well as ethical values and follow them honestly as they are educated and wise enough. Is it true? No! Not at all or you may say not every time.

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Through the medium of this blog, I want to aware you that there are illiterate as well as educated, but still narrow minded people who know how to misuse the human rights very well. Such people act as an obstacle in the path of the development of our country.

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Day by day, most of innocent people are becoming the victim of the maltreatments of cruel people. But, don’t worry now OCF (ONLINE CONSUMER FORUMS), the great liberator has launched in order to save you from several complex issues. Well! OCF (ONLINE CONSUMER FORUMS) is a consumer forum India online complaint which enables consumers to report and file the complaints against proprietor of faulty products, bad services, domestic issues, social and private issues and much more.

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In fact, this is the best platform where you can file your complaint without any fear of anyone and empower your voice. The online complaint registration process of this portal is too simple. You can feel free to register your complaint from anywhere at any time. The dedicated team members of OCF (ONLINE CONSUMER FORUMS), the consumer forum India take appropriate action against your problems.

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The consumer should keep the following points in their mind before purchasing the products from the shop: Quality: The quality is the most essential factors of a product among all. The more quality products provide the more benefits to the people.

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Quantity: The quantity of a product should be the same as mentioned on the product. If the mentioned quantity doesn’t match with the actual, it means the product is defective.

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Expiry: An expiry date of a product plays actually a vital role. Sometimes most of the people who are illiterate become the victim of expired product. So, one should check the expiry date before purchasing it.

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In fact, there are also other points which are essential before purchasing the product. But, you need not to worry about such complex problems as you have OCF (ONLINE CONSUMER FORUMS), consumer forum India online complaint. You are always welcome to such a best portal in any time.

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Pump up Your Complaints in Online Consumer Forum
Consumer, Buyer or purchaser plays a most important role in the business or economic development.  So, it is the responsibility of each company to take care of the issues of their consumers and makes them happy by resolving their problems or issues. For the protection of the consumer rights, the government has introduced many laws, organizations and forums for consumer protection. Even to make the matter more convenient for the consumers, both the state and central government have launched many portals for raising the consumer complaint online in India.

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Talking about Online Consumer Forum, an Online Consumer Forum is for posting online consumer complaints against products and services of various companies. It is particularly an online consumer complaint website where a consumer can complain or query regarding the products and services of any category. In this process the customer has to fill up an online complaint form mentioning a brief detail about his/her issues. It is an online consumer forum in India developed to help the individuals to file the complaints against the frauds and the inappropriate activities   of the seller or manufacturers.

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Online consumer Forums in India like ‘OCF (Online Consumer Forums)’ provides the legal options to the customers if they go for the legal advice, than the person or the organization against which the complaint has been made, are punishable under law. This illegal or forged action done by them is considered as a criminal offence by the Forum as well as by the Consumer Court.

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Action plan of OCF (Online Consumer Forums)

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Registration by the consumer against the corresponding entity.
OCF (Online Consumer Forums)’s team of experts will review the registered complaints
It will take up the complaint with the entity involved to do follow ups till the time your complaint is resolved
In spite of all the efforts, if the complaints is unresolved, they can approach the respective Forum and respective consumer court too.

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Apart from Upbhokta Forum online complaint, the customer should also remain aware and self updated when availing any   product or services. For this he needs to follow some steps:

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First of all whenever you are buying any product, be sure that the company which you prefer should be a registered company.
Check the expiry date of the product/service.
Check all the terms and conditions before investing in any financial firm.
Take the help of the internet to check the background of the company i.e. When it was launched, what other products it offers, whether any complaints against it or not.

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In every country, the government has given certain rights to each and every citizens, and if these rights are not protected than the consumer can go for lodging a complaint against the respective organizations or persons.

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Labels: Online Consumer Forum, online consumer forum India, Upbhokta forum online complaint
Location: India
Friday, 3 March 2017
How to Start using Consumer Complaints Online?
Introduction
If you feel yourself being cheated by any product and services from the manufacturer or seller, then not to worry about it. As a consumer, it is not unusual to experience (and even expect) an occasional problem with the products we buy or services we receive. A consumer is an integral part of the marketplace in today’s time. In fact, without them, the marketplace is nothing. But, as they are served by a large number of low quality goods and services by suspicious manufacturers or companies for making more and more black money. ‘OCF (Online Consumer Forums)’ is one such platform, which has helped a lot of consumers to pave a path to file the online complaints and get the best possible resolution.

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It has also been observed that consumers are being exploited by unreliable manufacturers just because of their illiteracy. A few consumers don’t even know about the consumer rights. In order to protect the right of consumer, government enacted a law called Consumer Protection Act, 1986 that consists of 6 basic rights of the consumers. All these rights are created in order to provide worthy products and services to the consumers. ‘Right to redressal’ in the form of Online Grievance redressal right makes you to lodge complaints against any inappropriate service or product.

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Why Online Consumer Forum is beneficial?
An Online Consumer Forum is for posting consumer complaints against products and services of various companies and manufacturers. ‘OCF (Online Consumer Forums)’ is an online consumer Forum India, one where a consumer can complain or query regarding the products and services of the different companies and the products can be related to any category, with an additional benefit. In this process the customer has to fill up an online complaints form mentioning a brief detail regarding the query or complaint to be made and for or against which company. Then the team of experts will look into the complaint and advises the legal action or step to be taken. This process not only saves time, but also makes people aware of many legal things and consumer rights which people are not aware of.

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How Consumer Forums and Consumer Complaints filing had been helpful?
Consumer courts as well as consumer forum, India have paved the way for an easier management of customer complaints. Through these outlets, consumers can express their complaints with regard to any purchase and gain the defense of their rights. People have the option to defend themselves without paying anything.

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Process of filing complaints in Consumer Forum
The consumers must have a proof of having purchased the goods or availing of the services.
The consumer must ensure that all the relevant facts in support of his case are clearly and specifically stated in the complaint.

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The complaint is instituted in the proper forum within the period of two years from the date of cause of action.
Complaint should state in the Proper Clause, the relief, compensation etc. sought from the Forum.
‘OCF (Online Consumer Forums)’, an emerging Consumer forum of India, a trustworthy platform to lodge the online complaints has been helping the consumers to get the platform, so that they can raise their complaints at ease accordingly in the certain category.

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Labels: Consumer complaints online, consumer forum india, online complaints, online consumer forum India
Location: India
Thursday, 2 March 2017
What can be learnt by Filing Online Complaints?
Introduction
Nowadays, business and the services are increasing on both online and offline across the world in offering a better place for the individuals to put on the best of efforts. But companies can maintain their special position till the consumers get in touch with them for availing their services.

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Filing complaints online
Consumer courts in India were established with a view to provide the consumers with justice if they ever felt being cheated by the product or service seller. It happens many times that you feel unconvinced with the performance of a product or service, and are frustrated that you take the decision of going to the Consumer Court.

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Rather than staying back, you must get up and fight for your rights. Consumer courts never work for a particular field or an individual sector, in fact they work for assorted sectors, helping the consumer with the procedure of consumer complaint. So, it’s better to raise and lodge online complaints in the Indian consumer Forum get the best of feedback and resolution from the team of experts.

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Why Online Forums?

  • Less wastage of your time
  • More awareness from consumers to consumers
  • Less emotional blockage to file complaints in consumer court
  • Resolution of the issue at the earliest.

Why Consumer need to raise online complaints in online consumer forum?
The Consumer need to raise complaints in Online consumer forum to get the best possible resolution from the team of experts. OCF (Online Consumer Forums), an online complaints filing redressal they coordinate with the customers throughout to help them in fighting against corrupted owners for us. One can easily report and file their online complaint registration by following a few steps. These consumer complaint forums provide the optimum solution for you.

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Awareness points for Consumers
Before going for the purchasing of any product or services, a customer should keep in mind the certain points. The customer should also remain aware and self-updated when investing any product. For this he needs to follow some steps:
First of all whenever you are buying any product, be sure that the company which you prefer should be a registered company.

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Check the expiry date of the product.
Check all the terms and conditions before investing in any financial firm.

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Take the help of the internet to check the background of the company i.e. When it was launched, what other products it offer, whether any complaints against it or not.
These steps will surely increase your awareness and make you choose the right thing always.
As soon as consumer complaints online are received, the company must begin its Redressal activities in the earnest. The task must begin with listening to the complaints patiently and instead of becoming defensive, try to grasp the underlying problem and address the same. ’OCF (Online Consumer Forums)’ has been the best platform in tackling the and has been thereby becoming the emerging online consumer forum in India.

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Labels: online complaints, online consumer complaints, online consumer complaints India
Location: India
Tuesday, 28 February 2017
Get the Best of Resolutions by Raising Consumer Complaints Online
Introduction

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Do you have any issue unresolved? Register your complaints online.
India is one of the greatest economies in the current world, and just like every other country, consumer is its integral part. But here and then, we do hear cases of how the consumer is cheated or made to buy less worthy products. This is why, the consumer law is very important and to understand the vital process in how a consumer complaint should be done, is for everybody to know and learn. Before going to the consumer courts, Irate customers, who are unsatisfied by the poor services / products, can raise their complaints online in the Consumer Forum. One such forum is OCF (Online Consumer Forums), an emerging online consumer forum in India, which is trustworthy in resolution of the complaints being lodged.

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Filing the complaints in the Consumer Forum
In the present era, Trade, Commerce, and Electronics are increasing on day to day basis. Different types of products, services, and technologies are introduced in the market in each   country. Due to this, most of the manufacturers and bigger companies are ensuring to understand and meet the demands of customers to sustain in the markets. ‘OCF (Online Consumer Forums)’, a consumer complaint platform in India, enables consumers to easily report and file the complaints against the manufacturers, companies, brands, defective products, bad services, government & public issues, domestic issues, etc. This platform pays special attention to the issues related to government as well as private sectors, and other functional areas too.

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Consumer Forum Importance
In a consumer forum, one has to fill up an online consumer complaints form and write about the queries. The complaint will be answered by the team of experts who will give advice on the legal procedures to be followed. The process saves a lot of time and even a lot of undue cost. Consumer forum helps to protect consumer rights which people are sometimes not aware of.

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Importance of Consumer Forum
Consumer Forum gives advice to the consumers about consumer protection rights that help them with ease in the complaint filing.
A special team of consumer redressal grievance is organized to adhere the complaints of the consumers against bad priorities.
The trust and the rating of the satisfied customers matters a lot to the online portal of Consumer forums.
Consumer protection rights
As a consumer, we expect that the six rights which have been implemented by the Indian Government should be strictly executed by the organizations to safeguard customer protection. These rights are necessary for the customers to get their problem resolved with ease. So, it help them with an ease to handle the complaints of the irate customers.

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‘OCF (Online Consumer Forums)’, the emerging Consumer forum in India, is becoming known to many people across the country and helping the people of India to get their problem resolution with ease and get the best of help from the Online Consumer Forum.

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Labels: consumer forum india, online consumer complaints, Online Consumer Forum
Location: India
Tuesday, 21 February 2017
How to lodge Complaints in Consumer Forum Online?
Introduction- Filing online complaints in India- Issues of people

Being in India, you will find a lot of companies coming up in different sectors. And the best part is they keep on promising you big, however, you may feel frustrated when it comes to trusting their commitments. This is where one of the other roles comes into the picture of Online Consumer Complaints in India.  With this, the Complaints in Consumer Forum on online basis are very common because of the trade and the commerce exchanges taken in enormous quantity in a country like India, and the people affected by the poor services.

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A customer complaint highlights the customer problem or internal processes and you can fix them before further problems arise and cause a bad customer experience. The experience of online complaints will keep a record of customer feedback, in which the positives output comes in the form of more engagement in  online mode  and attract new customers. So, it is a better choice for the Indian customer to raise the complaints in online consumer forum.

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Complaints in Consumer Forum Online-Is OCF (Online Consumer Forums), the platform to Help?

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‘OCF (Online Consumer Forums)’, the leading consumer complaints lodging website has been used by lot of people to get a quick resolution to their complaints by the team of experts. Here, in its registration process, one has to complete the simple registration for complaint accordingly in the respective category. This practice of selecting category is less found in other consumer forums.

Effectiveness of Online complaints

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In today’s present era, the complaints against the mobiles and it’s services are occurring more and more. So, for it the online complaint raising is quite effective in getting your issues with the service provider resolved with the help of online consumer forum. The consumer needs to fill up and complete form to lodge a complaint against any mobile service provider in the OCF (Online Consumer Forums) ‘site’ in the respective category. Consumers can also check the status of the complaint online. Each complaint comes with a tracking number and can even be escalated to an appellate authority, if the issue is not satisfactorily resolved by the service provider.

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Consumer complaints redressal
Gone are the days when service providers could take the irate subscriber on long queues. Government regulations have stipulated that each service provider should have a comprehensive grievance redressal system with the different online consumer forum like one is ‘OCF (Online Consumer Forums)’. An online complaint monitoring system through which consumers can create, track and manage their complaints. ‘OCF (Online Consumer Forums)’ one of the trusted online consumer forum is helping the irate customers of all sectors in resolving their problems. Consumer forum is a response towards the complaints lodge by the customer and it’s best of solutions. The consumer forums file the complaints of the customers and advice them on the related issues.

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Characteristics of filing complaints on ‘OCF (Online Consumer Forums)’

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  • You can file a complaint online against any category of seller and manufacturer.
  • You can write a review against any category of seller and manufacturer.
  • You can track the status of your Complaint filed.
  • You can contact team of experts through our messenger.

In the present times, ’OCF (Online Consumer Forums)’, the most praiseworthy forum has helped a lot of customer to lodge their complaints and get the best of resolution to its complaints. The Digitization process in India, with renovation in services to the consumers on  online mode have ease the consumers to lodge the online complaints and get it resolved from ‘OCF (Online Consumer Forums)’ team of experts.

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Labels: complaints in consumer forum online, consumer court online complaints, Online Consumer Forum
Location: India
Thursday, 16 February 2017
How Did Online Consumer Complaints in India Become the Best? Find Out

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Introduction
In the today’s busy world, different business and emergent companies are growing continuously online as well as offline and making the evergreen position by putting various efforts. But, companies can maintain their exceptional position in front of consumers by following their consumers for their available services. Consumers play a most important role to build an organization in the competitive market.

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A consumer is a backbone of any business. There are lots of consumers who are not aware of their consumer rights. Due to unawareness and less knowledge, they can be easily fooled by the sellers or manufacturers of different products and services. There are many online complaint consumer forums where you can file a complaint against companies. ‘OCF (Online Consumer Forums)’ is an emerging online consumer complaints platform in India, where you can file your complaint and get them resolved quickly compared to traditional methods.

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Why people can go with online complaints?
An online complaint helps in safekeeping the identity of the persons who tries to sort out the issues in disguise. Online complaints are required so as the customer can be assured of the best results from the team of experts of the respective online consumer forum. Complaining online allows the consumers to understand the situations that help profoundly in spreading awareness to most of the people.

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How OCF (Online Consumer Forums) has emerged as ‘Leading consumer forum in India’?
In the coming years, OCF (Online Consumer Forums) has emerged up as a consumer forum, that has helped a lot of irate customers in sharing bad experiences, while other users can express their views  by leaving the comments along with the registration, and  being called as leading consumer forum .

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Listen closely to the complaints.
‘OCF (Online Consumer Forums)’ has improved as an opportunity to improve.
The online consumer forum has been proactive in finding complaints.
‘OCF (Online Consumer Forums)’ has gone through the extra mile to solve the consumer issues and resolve accordingly.

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Consumer Forum in India, like ‘OCF (Online Consumer Forums)’ which has provided the irate customer with the best of grievance redressal by taking the quick actions towards the people’s problems in the form of lodging complaints. The online consumer forum also provides knowledge of the Consumer Protection Act, a law which was enacted in the year of 1986 by the government in order to protect each right of the consumer, including Right to Safety, Right to Choice, Right to be heard or Right to Representation, Right to Seek Redressal, Right to Information, etc.

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‘OCF (Online Consumer Forums)’ is one of the trustworthy online consumer complaint portals in India, where you will definitely get the effective solutions within less time.

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Labels: Consumer Forum, Consumer Grievance Redressal, India, Online consumer complaints in India
Location: India
Tuesday, 14 February 2017
Are Online Complaints Any Good? Ways you can be Certain!!
Introduction

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Consumers are the most important part of any society, as customer dissemination matters a lot in a country like India, where democracy plays a pivotal role. As we can observe that country like India today’s is progressing quickly with trade and commerce and other activities. Different types of products, services, and technologies are introduced in the market on a day to day basis. Due to this, most of the manufacturers and companies are ensuring to understand and meet the demands of the customers to sustain in the market. But, this is not observed always; manufacturers and sellers fool the customer with the defective services. The online complaints can be filed with the help of online consumer forum against the services and products accordingly.

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Lodging of complaints online

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Are you not happier with the product or service you have purchased? Then, as a consumer, if you have any grievances about the quality of a brand, product or service, you can file a consumer complaint and seek redress with online consumer redressal. Different types of complaints can be filed depending on the specific issue, by visiting the concerned consumer forum and submitting the necessary documents.

Online Consumer Forum-‘OCF (Online Consumer Forums)’

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In present era, consumers are equipped with a powerful tool for searching and buying goods and services. Increased competition leads to lower price, more choices of products and convenience of shopping from vendors located around the world. It is an ease and speed shopping. And now, we see consumers are able to shop or conduct their transactions 24 hours a day and also track the delivery status of their purchase also. But the consumers on the continual shopping of products are sometimes fooled by the sellers or manufacturer. So to help the customer with these demands, ‘OCF (Online Consumer Forums)’, emerging consumer Forum in India , developed to help many consumers who are being cheated by various business owners due to various reasons such as like low-quality services, expiry products selling, wrong billing for products, excess charges of product and services, wrong measurement and weight, poor quality product, selling a non-branded product, defective products, and many more issues.

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How can one file a complaint in ‘OCF (Online Consumer Forums)’?

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Filing a complaint in Consumer Forum through our consumer portal like ‘OCF (Online Consumer Forums)’ is simple and hassle free. All you have to do is to fill up an online complaint form by providing some basic information like first name, last name, address, valid contact number and valid email ID. You will also find a column where you can fill up information like the issues facing with the product or service. It is also important to provide a copy of documents such as bills, invoice number cash memo, warranty or guarantee card that proves that you involved in a transaction with the company.

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‘OCF (Online Consumer Forums)’- The best of grievance redressal forum

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With helping the consumers in providing the best of resolution in terms of frauds made by the big companies and sellers. ‘OCF (Online Consumer Forums)’ ensures that you have informed the company but they failed to take the right actions. You can also file a complaint against other issues like ethical standards, contractual obligations, company behavior, standards of work or customer support, supply etc. Regardless of the issue, we will help you to file a complaint and take quick action for the problems you are facing.

ABOUT TheDheerajSingh.com

www.thedheerajsingh.com is a privately owned online forum where consumer can voice their complaints and grievances against products bought or services rendered. The website DOES NOT represent any government or judicial body, nor are we affiliated with any part of the government.

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This is public awareness forum for deficiency in consumer product and services.

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HOW DOES IT WORK:
a) Post a complaint on our website. This should be a complaint against consumer product or services. We monitor every post daily and delete posts or comments which do not add value or seem defamatory or unsubstantiated in nature.
b) Telecom, service, and consumer durable companies regularly monitor the complaints and get in touch with the customer directly for resolution.

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c) We do not provide any paid service for complaint resolutions. There are online services like Akosha which offer that so you are free to approach them.

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HOW TO DELETE A COMPLAINT:
There have been numerous requests on how to delete a complaint on consumerforums.in once it has been posted. We are more than willing to delete complaints from this website, but only under two conditions:

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1) The request must be made ONLY by the original poster/writer and not any third party. We will not entertain any requests by the company against which the complaint has been made unless there is some merit in the request.

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2) For us to verify that the request is being made by the original poster, we will check the ip addresses of the original author of the complaint and the requester. So it is important the delete request is made ONLY from the same mobile device or computer from where the original complaint was written. We will NOT delete the complaint until the IP addresses matches.

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If you meet the conditions 1) and 2) as stated above, please locate your complaint on the website using the search function. Once you find the complaint, please put in the delete request by commenting from the SAME computer or device you used to file a complaint. Once we verify it, we will delete the complaint within 48 hours.

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AGAIN – THE REQUEST MUST BE MADE FROM THE SAME COMPUTER OR MOBILE DEVICE WHICH WAS USED TO WRITE THE ORIGINAL COMPLAINT.

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Comments or posts which contains references to religion, minorities, politics, anti-government and obscene language will be automatically deleted daily. Posting external links are not allowed unless it is connected to the complaint.

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